Efficiency in Art
Efficiency in Art
The president of a large managed health-care facility also served on
the board of his community's symphony orchestra. Finding that he could
not go to one of the concerts, he gave his tickets to the company's
director of health-care cost containment. The next morning, he asked
the director how he enjoyed the performance. Instead of the usual polite
remarks, the director handed him a memo which read as follows:
The undersigned submits the following comments and recommendations
relative to the performance of Schuber's "Unfinished Symphony" by this
city's symphony orchestra as observed under actual working conditions.
A. The attendance of the conductor is unnecessary for public performances.
The orchestra has obviously practiced and has the prior authorization
from the conductor to play the symphony at a predetermined level of
quality. Considerable money could be saved merely by having the
conductor critique the orchestra's performance during a retrospective
peer-review meeting.
B. For considerable periods, the four oboe players had nothing to do.
Their numbers should be reduced, and their work spread over the whole
orchestra, thus eliminating peaks and valleys of activity.
C. All 12 violins were playing identical notes with identical motions.
This is unnecessary duplication: the staff of this section should be
cut drastically with consequent savings. If a large volume of sound is
required, this could be obtained through electronic amplification, which
has reached very high levels of reproductive quality.
D. Much effort was expended playing 16th notes or semi-quavers. This
seems an excessive refinement, as most of the listeners are unable to
distinguish such rapid playing. It is recommended that all notes be
rounded up to the nearest eighth. If this is done, it would also be
possible to use trainees and lower-grade musicians with no loss of
quality.
E. No useful purpose would appear to be served by repeating with horns
the same passage that has already been handled by the strings. If
all such redundant passages were eliminated, as determined by the
utilization review committee, the concert would have been reduced
from two hours to about 20 minutes, resulting in substantial savings
in salaries and overhead. In fact, if Schubert had addressed these
concerns on a cost-containment basis, he probably would have been
able to finish this symphony!
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