Michelle L. Shadwick
24 Glacier Peak Lane 1989 Evergreen Avenue
Chico, CA 95973 San Leandro, CA 94577
(916) 345-8870 (510) 352-1643
E-mail: mikala@mail2.quiknet.com
EDUCATION: California State University, Chico
Bachelor of Science, Business Administration: May 1998
Option in Production Operations Management
Minor in Asian Studies, Japanese Language Emphasis
Overall GPA: 3.0
Butte College
Completed 70 credits of general education studies.
Overall GPA: 3.30
Earned 100% of education and living expenses.
Related Course Work:
Production and Operations Management Human Resource Management
Financial and Managerial Accounting Management Control Systems
Business Information Systems Communications in Business
Japanese Language Studies
Computer Skills: Microsoft Access, Microsoft Word, Pagemaker, Publisher,
Excel, PowerPoint, Word Perfect, Lotus 1-2-3,
Windows 3.1, Windows 95, Netscape, AOL
EXPERIENCE: Lead Bartender April 96-Present
Applebee's Restaurant Chico, CA
* Provide outstanding atmosphere for guests through "world class
service" and quality attention
* Train and motivate all new Bartenders
* Ensured absolute timely service through excellent orgazational
skills.
* Establish and maintain a loyal customer clientel.
* Received Employee of the Month Award October 1996
* Maintained soul responsibility for operations and inventory
of the bar on the busiest days/nights of the week.
Marketing Coordinator/ Bartender April 94-April 96
Marie Callender's Restaurant and Bakery Chico, CA
* Coordinated all school and church fund-raisers, Mall events,
and conducted informative meetings with the management team.
* Designed local advertising, created coupons and table tents.
* Used marketing skills to coordinate and organize two years of
participation in the local "Taste of Chico" event.
Floor Manager August 91-April 94
Oak's Bar and Grill Chico, CA
* Prepared weekly schedules for all shifts of servers and
bartenders.
* Maintained excellent employee moral -demonstrated by extremely
low turnover.
* Coordinated catering and special events in and out of the
restaurant.
* Interviewed, trained and supervised employees.