Pet Grooming Service

Assignment: Phase 1

Group Members: Andy Hund,

Damon Green,

Fahd Khan,

Ka Lor,

Sharon Springorum

Due: November 4, 2003

Course: CSCI 273

Instructor: Dr. Melody Stapleton

Table of Contents

Background............................................................................................................... 3

Requirements Specification........................................................................................ 3

Entity-Relationship Model.......................................................................................... 4

Object Model Diagram.............................................................................................. 5

User Views............................................................................................................... 6

Data Dictionary....................................................................................................... 26

Use Case Diagram................................................................................................... 29

Use Cases............................................................................................................... 30

Use Case Scenarios................................................................................................. 34

State Transition Diagram.......................................................................................... 62

Appendix I (group members’ contributions).............................................................. 66

Background

In today’s world time is precious. Everyone’s schedule is very busy and time management is very important. To run a successful business resources must be managed efficiently, so your clients can use your services and still get on with the rest of their schedule. If you offer services others in your field don’t offer, and you can make the best use out of you clients time, your client base will grow and your business will become more successful.

The business we have chosen to model is a pet grooming service. We want to offer a grooming service that runs efficiently, where clients can schedule appointments on their own time. The service must be very organized so clients can squeeze their pet grooming into their busy schedule. To make this business successful we are going to build a scheduling database to keep track of all clients, their pets, and appointments all centered around a web based front end.

Requirements Specification

The requirements of the project are based around five different objects.

1. The client: The client is the most important object in the system. The system must have a simple and accessible interface for the client to use at his or her convenience. The system will need to keep track of the client’s information so a client can drop off a pet without filling out forms each time. The billing information for each client will also be maintained by the system.

2. The pet: Each client’s pet needs to have all pertinent information stored about them. Any information that is important about the pet must be stored. This will insure that the client can drop off the pet and be assured that the proper grooming will be given to the type of animal. Identification information about each pet should also be stored.

3. Appointments: The system will allow clients to easily create and reschedule appointments. This will be done in a web based fashion so that clients who may be at work during normal operating hours may schedule appointments when it would be convenient for their schedule. The system will also keep a history of past appointments, so clients can be notified when a particular grooming service is needed again.

4. Services: The system will keep track of all services rendered. It will store which services are appropriate for which animals. It will keep track of the recommended service intervals for each service.

5. Employees: Information on employees will be kept so that each service rendered will be associated with the employee that rendered it. All appropriate information should also be kept by the system. The appropriate access permissions each employee has will be kept and enforced by the system. The system should allow employees to work efficiently and all interfaces should be easy to use.

Entity-Relationship Model

Object Model Diagram

User Views

Name	Add Employee
View Number	1
Type	Form
Description	This view is opened by the main menu selection. It allows the employee to enter in data for a new customer. At the buttons it will allows the user to scan through information of difference customers.

Name	Update Employee
View Number	2
Type	Form
Description	This view is opened by the main menu selection. It allows the employee to enter in data for a current customer. At the buttons, it will allow the user to update information of difference customers.

Name	Generate Schedule Report
View Number	3a
Type	Form
Description	This view is opened by clicking report from the main menu. It allows the employee to select the available report from a list.

Name	Generate Schedule Report
View Number	3b
Type	Form
Description	This view is opened by the 3a menu, it allow user to enter in specific date and time for schedule to be generate.

Name	Generate Schedule Report
View Number	3c
Type	Form
Description	This view is opened 3b. It allows the employee to view specific data that was generated by the view 3b query. It will display as a table form and show all the available time and appointment time on certain days. It allows employee to be able to print the schedule.

Name	Add Product
View Number	4a
Type	Form
Description	This view is opened by the main menu selection. It allows the employee to select if user wants to add new product or the existing product. It allows user to select either merchandize or service.

Name	Add Product: Merchandise
View Number	4b1
Type	Form
Description	This view is opened by 4a selection. It allows the employee to add new information about merchandise. Employee can add and save the information into merchandise profile.

Name	Add Product: Service
View Number	4b2
Type	Form
Description	This view is opened by 4a selection. It allows the employee to add new information about service. Employee can add and save the information into service profile.

Name	Update Product
View Number	5a
Type	Form
Description	This view is opened by the main menu selection. It allows the employee to select if user wants to add new product or the existing product. It allows user to select either merchandize or service.

Name	Update Product: Merchandise
View Number	5b1
Type	Form
Description	This view is opened by 5a selection. It allows the employee to update new information about merchandise. Employee can update and save the information into merchandise profile.

Name	Update Product: Service
View Number	5b2
Type	Form
Description	This view is opened by 5a selection. It allows the employee to update new information about service. Employee can update and save the information into service profile.

Name	Log In
Number	6
Type	Form
Description	This form allows the user to enter username and password. If is available by clicking file->log-in.

Name	Main Application
Number	7
Type	Multiple Document Interface
Description	This is the main application and allows access to other features by clicking on the main menu bar.

Name	Process Payment
Number	8
Type	Form
Description	This form allows an employee to look up a clients balance and apply payments to that balance.

Name	Schedule Appointment
Number	9
Type	Form
Description	This form allows an employee to schedule and appointment for a client.

Name	Unpaid Invoice Report
Number	10
Type	Form
Description	This report will display all the unpaid invoices given a specific date range.

Name	Add/Update Available Appointments
Number	11
Type	Form
Description	This form allows an employee to open and close appointment slots.

Name	Peak Appointment Report
Number	12
Type	Form
Description	This form allows an employee to display a report of the most popular appointment times.

Name	Add Customer
Number	13
Type	Form
Description	This form allows an employee to add a customer to the database.

Name	Update Customer
Number	14
Type	Form
Description	This form allows an employee to update a customers information.

Name	Add Pet
Number	15
Type	Form
Description	This form allows an employee to add a pet to a client.