"Social and personal competencies are vital for healthy and productive life. Self-awareness, optimism, and empathy can enhance satisfaction and productivity at work and in other aspects of life. The work place is the ideal setting for the promotion of these competencies in adults because work plays such a central role in their lives. Not only do most of us spend the largest portion of our day at work. but our identity, self esteem, and well being are strongly affected by our work experiences."
A new buzz word in the business world is “Emotional Intelligence.”  It has become such a wide spread topic that a group of consultants and organizations decided to develop the
Consortium for Research on Emotional Intelligence in Organizations. This research group has expanded into the number one used resource for Emotional Intelligence training.